Claim type · Group Litigation

Run group actions with the team you already have.

From the first sign-up to settlement distribution, FinLegal handles the operational weight of Group Litigation Orders — cohort management, claimant onboarding, evidence collection and automated updates.

10M+ claimants managed · 80+ case types · 5 countries
31,482 signed up Diesel emissions GLO
28,914 evidence packs Complete and indexed
2,118 pending signatures Auto-chased by SMS & email
47,230 emails this week Every touch logged and audit-ready
The challenge

What group litigation actually demands.

The economics of GLO work depend on process discipline. Manual workflows collapse at scale.

Predictable intake

Tens of thousands of sign-ups need to be captured consistently, with complete ID and eligibility evidence — or the entire claim is at risk.

Auditable communications

Every claimant update, missed deadline and chase-up needs to be logged, timestamped and retrievable. Court orders depend on it.

Cohort-level control

Filter, segment and act on groups of claimants — by eligibility, stage, outcome or fee-earner — without writing a single report by hand.

How FinLegal fits

One platform, end-to-end.

Branded portals, automated comms, AI document review and bulk correspondence — running together on the same cohort data.

№ 01

Claimant intake portal.

Custom intake flows per GLO, firm-branded. Claimants complete ID, eligibility and evidence upload without emailing a single PDF. KYC built in, bulk import for inherited cohorts.

White-label KYC & eligibility Bulk import
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Claimant intake · Diesel emissions GLO
31,482
signed up · current cohort
94.1%
KYC pass rate
Step 1Eligibility checkVehicle owned 2009–2018
Step 2Identity (KYC)Passport / driving licence
Step 3Sign retainerDocuSign · 1-click
Step 4Upload V5CAuto-classified
№ 02

AI document review across the cohort.

Extract consistent facts from medical records, purchase histories, contracts — whatever the GLO depends on. Defensible, audited, fully traceable.

Bulk classification Extraction Audit trail
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Document review · 184,940 docs
V5C registration62,410
Extracted: VRM, keeper dates
Finance agreement58,102
Extracted: APR, term, balloon
Dealer correspondence41,832
Classified · 4 sub-types
Statement of account22,596
Extracted: payment schedule
№ 03

Cohort comms & bulk correspondence.

Milestone emails, SMS reminders, missed-step chases. Generate individualised letters, Schedules of Loss and bundles across the claimant set. Firm-branded, reviewable.

Templated comms Exception queues Bulk bundles
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Cohort comms · Stage update
Template · Disclosure stage
Dear {{first_name}}, the court has set a disclosure deadline of {{deadline}}. Please upload your remaining documents…
Sent31,482
Acknowledged22,118
Pending7,246
Escalated2,118

Pitching for a GLO?

We'll show you how firms are running 50,000-claimant actions with lean teams and full audit trails.

SOC 2 compliant UK GDPR compliant Data encrypted at rest Fine-grained user management

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